FAQ

How much does it cost to have documents scanned?

We understand cost is a crucial factor in your decision, especially when you’re dealing with large volumes of documents. That’s why we offer a box scanning program with flexible financing options to make enterprise scanning accessible:

  1. Simple box-based pricing for easier budgeting
  2. Start with zero upfront costs
  3. Manage your budget with predictable monthly payments
  4. Scale your digital transformation at your own pace

To provide accurate box pricing, we need to first understand your specific requirements. Let’s talk about your project.

We have regional capture centers across the country serving organizations nationwide. Our National Operations Center (NOC) monitors every document’s journey—from GPS-tracked pickup through scanning and digital delivery. Our entire chain of custody process undergoes rigorous auditing and is certified PCI DSS, HIPAA/HITECH and SOC2 Type II compliant. Very few document scanning companies can match our nationwide reach, quality, security and compliance standards—it’s why we’re consistently ranked #1. Schedule an interactive tour of our facilities to see for yourself.

Yes, we do. Docufree provides nationwide document scanning services. We can arrange secure, GPS tracked transportation of your documents from any U.S. based location to one of our secure capture centers.

While we can provide on-site scanning, most organizations—including those in highly regulated industries—choose our secure off-site scanning for superior results and value. Our certified facility offers enterprise-grade equipment, full teams of scanning experts, and advanced quality control systems that aren’t practical to replicate on-site. Let’s discuss your specific needs to determine the most efficient and secure solution for your project.

Easy. The best way is to just call us. Speak to one of our experts. They’ll help you calculate the size of your project and make sure you understand exactly how our calculation works.

We specialize in providing professional document scanning services for businesses of all sizes. While our standard minimum order size typically involves at least 10 boxes of documents, we are flexible and can accommodate smaller initial orders for larger organizations. With our experienced team and high-volume production capabilities, we can efficiently process even the most demanding projects. Please note that we primarily serve businesses and do not typically accept personal projects. To discuss your specific business needs, please contact us for a free consultation.

We can scan, categorize and index everything from card size documents to standard size business documents to large-format blueprints and engineering documents to microfiche/microfilm.

We typically deliver scanned documents in searchable PDF format. This format allows for easy viewing, sharing, and searching of your digitized documents. However, we can also provide other file formats based on your specific needs and industry requirements.

Yes, we offer high-quality OCR services. We will accurately convert your scanned images into searchable and editable text, enhancing the usability of your digitized documents.

No, you do not need to do any preparation. Our document scanning service includes all necessary preparation steps. We handle everything, including removing staples, clips, and binders, and smoothing out any folded corners, ensuring your documents are ready for efficient and accurate scanning.

We scan documents at a high resolution of 300 DPI, ensuring optimal image quality and accurate OCR results. Our base scanning program includes black and white output, but we also offer color scanning options to preserve the original document’s appearance.

We understand that project timelines are important. Turnaround time for a scanning project varies depending on the document volume, complexity, and any specific requirements (indexing, redaction, etc.). We’ll provide a personalized timeframe estimate based on the specific details of your project when you request a quote.

Your documents are delivered through Docufree ScanCloud, our secure digital platform included free for 12 months. Unlike traditional media (CDs, DVDs, hard drives) that can be lost or compromised, ScanCloud provides:

  1. Secure, immediate, remote access to your documents.
  2. Ability to track the progress of your scanning project.
  3. Ability to share files safely.
  4. Tools to organize and manage documents.
  5. Capability to add new documents yourself.
  6. Options to export files and data to your systems.

Yes. Our white glove service brings document experts to your location to help determine which files to digitize and professionally pack them for scanning. We’ll work with your team to ensure the right documents are selected and properly boxed for transformation.

Our secure scanning solutions are designed for businesses and organizations transforming their operations through document digitization. We serve a wide range of industries including healthcare systems, manufacturing, retail and restaurant chains, financial and insurance services, state and local government agencies, K-12 school systems, colleges and universities, automotive dealerships, law firms, non-profits and more. Basically, if your business is still handling paper, we can help you go digital.

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